My Credit Card Company SUCKS

There ae only 3 numbers to do the math with, but for some reason the help desk guy can't do it at all. Seem the computers at Collabria can't do the math either. I should be $2.23 out of $600 and the system is showing -$73. This is NOT acceptable. 
Math is shown below and a child can do it, but not the guy on the phone OR the guy I was transferred too. A payment was posted but not counted by the system. I literally can't get them to understand.

 

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